We respects your privacy and is committed to the protection of it. This privacy policy explains why and when we collect your personal information, and what use we make of that information. The policy also explains where and why your information may be disclosed to third parties, and the security measures used by us to help protect your personal information.


Why and when we collects your information

Personal information you give us
We may acquire a private individual’s personal information from registration forms, product order information, or e-mail messages sent to us. Only our employees who require this information will have access to it. Our web server also records visitor IP addresses and domain names for reporting and site usage analysis. This information is reported internally and then purged when necessary.

Website information (including cookies)
We make limited use of cookies on this website. A cookie is a small message given to your web browser by our web server. The browser stores the message, and sends the message back to the server each time you request a page from the server. We only use cookies to tell us when you have set up an account with us previously (i.e. when you are a "registered user" of our website), and sometimes to let us know how you found our website. Where the cookies tell us that you are a registered user, cookies also allow us to automatically link you to your personalised accounts so that you can easily access any products or services only made available to our registered users, without your having to provide us with your username and password on every web page. The cookies allow us only to identify you in our database if you are a registered user, and to connect you to the relevant products and services on our website, but not to track the pages you visited on our website. You always have the option to disable cookies by turning them off in your browser. However, you should be aware that many of the services available on our website will not work if you have chosen to do this. In addition to cookies, our servers register the type of web browser you are using and your IP address when you access our website.


How we use your information

We may use your information to measure your experience of our services and products and to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from us regarding additional products and services, simply use the newsletter unsubscribe function available here to notify us that you wish to opt out of this service. We may use your information in statistical form to analyze your purchasing preferences. This information is not used to track your individual preferences but rather to give us a general picture of the products and services our customers prefer. We might also gather information in statistical form such as the number of visitors who visit our website on a daily basis. Again this is not used to track any individual customer's browsing habits. We may use your email communications with us to analyze customer service issues as a way of identifying potential improvements for our products and services. In addition, we may occasionally monitor telephone conversations with you in order to facilitate staff training and to maintain our high levels of customer service. We will always inform you prior to any telephone conversation which is monitored in this way to obtain your prior approval.


Disclosure of your information to third parties

We may supply your personal information to our third party billing and payment service providers where we believe this is reasonably necessary to protect against fraud and credit card misuse. Where you have made a query in respect of a payment processed by us which is made known to us by your bank or credit card company by communicating the query through our bank, we may supply the relevant personal information to assist you with your query. We may also supply your information to third parties so they may offer you products or services. On occasion, we may also engage other companies or individuals to perform services on our behalf such as the distribution of marketing information to you (except where you have chosen to opt out of receiving this information from us).


How do we protect your information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Protecting children’s privacy

We strongly believes in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain Personally Identifiable Information on our Website from persons under 13 years of age, and no part of our Website is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Website at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 13 years of age that has been collected on our Website without verified parental consent upon learning of the existence of such Personally Identifiable Information.


Your consent

By using our site, you consent to our websites privacy policy.


Changes to our privacy policy

We may make changes to its privacy policy from time to time. You should check our privacy policy from time to time to see if we have made any changes to it.


Further information or queries

If you have any queries or comments, or would like more information concerning our privacy policy, please feel free to contact us qninnovation.com

QN INNOVATION

Suite 1A Level 2 802 Pacific Highway Gordon NSW 2072 info@qninnovation.com